Privacy Policy

Who We Are

Biomat Studio is operated by Kara Wellness LLC, an authorized distributor of Richway International Biomat products based in Palisades Park, New Jersey. When we say "we," "us," or "our," we mean Kara Wellness LLC.

Information We Collect

We collect information that you provide directly to us, as well as certain information automatically when you visit our website.

Information you provide:

• Name, email address, and phone number when you contact us
• Shipping and billing address when you place an order
• Payment information (processed securely through our payment provider — we do not store card details)
• Any messages or inquiries you send to us via email or contact forms

Information collected automatically:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and referring website
• Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and customer support
• Communicate with you about your orders and inquiries
• Send you product updates and wellness information (only with your consent)
• Improve our website, products, and customer experience
• Comply with legal obligations and protect against fraud

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. These include essential cookies for site functionality, analytics cookies to understand how visitors use our site, and optional marketing cookies for relevant advertising.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

We use Google Analytics to understand visitor behavior. Google Analytics collects anonymized data about page visits and user interactions. You can opt out using the Google Analytics Opt-out Browser Add-on.

Data Sharing

We may share your information with trusted third parties solely to provide our services:

• Payment processors — to securely process your transactions
• Shipping carriers — to deliver your orders
• Email service providers — to send order confirmations and updates
• Analytics providers — to improve our website experience

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted to and from our website, secure payment processing, and restricted access to personal data among our team.

While we take every reasonable precaution, no method of data transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request that we update inaccurate or incomplete data
• Deletion — request that we delete your personal data
• Opt-out — unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at info@biomatstudio.com.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your data, and the right to opt out of the sale of personal information. We do not sell personal information.

To submit a CCPA request, email us at info@biomatstudio.com with "CCPA Request" in the subject line.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please reach out:

Kara Wellness LLC
Palisades Park, NJ
info@biomatstudio.com
201-921-1836